FAQ
BEFORE OUR INITIAL CONSULTATION, WE KINDLY ENCOURAGE YOU TO PERUSE OUR FREQUENTLY ASKED QUESTIONS FOR ADDITIONAL CLARITY.
WE VALUE TRANSPARENCY AND UNDERSTANDING BETWEEN OUR COMPANY AND OUR CLIENTELE, AND IF YOU FIND YOU REQUIRE FURTHER INFORMATION, WE ARE MORE THAN HAPPY TO DISCUSS ANY QUERIES YOU MAY HAVE.
Q: what exactly is included in coordinating my event?
A: SimoLea coordinators are equipped to execute every aspect of your event seamlessly. Our services range from full-scale planning, including creating invitations, coordinating with guests, designing, securing vendors, managing finances, and complete setup and breakdown, to day-of coordination for those needing only decor setup and takedown.
The scope of our involvement is entirely up to you—whether you prefer a hands-off experience where we handle everything or want to be actively involved in the planning process, we can accommodate your needs. To ensure we understand your vision and expectations, we require an initial consultation with every client, where we discuss all details thoroughly.
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Q: does SimoLea have a minimum budget to book?
A: No, we do not have a minimum budget requirement to work with our clients. We strive to keep our pricing fair and competitive, always keeping our clients in mind while ensuring the value of our work is reflected appropriately. The budget simply needs to align with the scope of the event, allowing us to execute it beautifully and effectively. We aim to be as flexible as possible while maintaining the integrity and quality of our work.
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Q: How is the deposit amount priced?
A: We recognize and value the considerable investment of time, resources, and effort dedicated to the initial stages of event preparations. It's crucial for our clients to grasp that the deposit amount is a key element in securing our ability to uphold the quality and commitment to their event, all while covering the necessary costs associated with the early stages of planning. Your understanding of this process is instrumental in ensuring a successful and memorable event experience.
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Q: Why is the deposit non-refundable?
A: The deposit you've submitted is a crucial step in guaranteeing the seamless planning and execution of your upcoming event. Once your reservation is secured, our team immediately initiates a series of preparations that demand time, resources, and unwavering commitment. These preparations encompass, but are not limited to:
1. Allocation of Resources: We dedicate materials, equipment, and personnel specifically to your event.
2. Logistics Coordination: Scheduling and coordinating logistics, deliveries, and organizing setup and takedown procedures based on the provided event details.
3. Customization and Design: For events requiring customization, we kick off the creative process. This involves brainstorming, drafting designs, and making adjustments to ensure a tailored fit to your vision, including theme, color scheme, and preferences.
4. Opportunity Costs: By reserving your event date, we may forego other potential opportunities. This could involve declining other clients interested in the same date.
Your deposit plays a pivotal role in facilitating these essential steps, allowing us to dedicate the necessary resources and creativity to ensure your event is nothing short of spectacular. We appreciate your trust in us and look forward to creating a memorable experience for you.
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Q: Does SimoLEa TraveL?
A: Yes, we absolutely travel for events! We are committed to bringing your vision to life, no matter where you're located, ensuring every detail meets your needs seamlessly.
OUR SERVICE FEE IS FLEXIBLE, TRANSPARENT AND IS DEPENDENT ON VARIOUS FACTORS. WE STRIVE TO ACCOMMODATE YOUR UNIQUE NEEDS WITH CLARITY AND OPENNESS.
PRICING
We require a minimum non-refundable $1,000 deposit on all events. This payment is split into two payments detailed below. The $1,000 deposit goes towards the full payment of services as well as all things necessary for your event.
Following the consultation, we kindly request a deposit of $500 to initiate the planning process. This amount not only secures our services but also serves as an initial fund for making deposits with venues, rentals, and other necessary arrangements. Upon the client(s) approval and agreement with the presented mood board, the remaining $500 is due to proceed with our services.
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In order to provide exceptional service for events with limited lead time, an additional $550 fee will be applied on top of our standard service fee for 'rushed' events. Events with consultations scheduled within one month of the event date fall under this category, and the fee will be applicable in such instances. We appreciate your understanding as we work diligently to ensure your last-minute arrangements receive the attention and care they deserve.
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This pricing is presented as an average, taking into account our minimum costs. However, we understand that each client is unique, and in certain circumstances, we are open to negotiation and adjustment to cater to specific client needs.
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We commit to providing a comprehensive breakdown of services, supplies, and rentals originating from SimoLea in each invoice. Acting as intermediaries, Bailey & Tyler will manage communication between all parties involved. Our responsibilities encompass overseeing rentals, managing invoicing, handling contracts, coordinating setup, ensuring flawless execution, overseeing cleanup, and facilitating any additional services required in the interactions between clients and vendors.